At Tailored For Him, we believe in providing the same level of care and attention to your shopping experience as we do to crafting our premium menswear collections. Below you’ll find answers to common questions about our products, services, and policies.

Product Information

What types of products does Tailored For Him specialize in?
We specialize in premium menswear and accessories for the discerning gentleman. Our collections include:

– Formal wear: Suits, Morning Wear, Trousers, Waistcoats
– Outerwear: Coats, Jackets, Gilets
– Shirts & Knitwear
– Accessories: Ties & Bow Ties, Indoor/Outdoor Accessories
– Thoughtful Gifts: Gift Cards, Luxury Items

Each piece reflects our commitment to timeless masculine elegance.
Where are your products sourced from?
We pride ourselves on sourcing only the finest materials from renowned textile regions, including Italian linens for our shirts and British wools for our suits. Each piece is selected to meet our exacting standards for quality and craftsmanship.
How do I choose the right size for my order?
Our product pages include detailed size guides for each category. For tailored items like suits and trousers, we recommend consulting with our concierge service at [email protected] for personalized fitting advice.

Ordering & Account

What payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal. All transactions are processed securely to protect your information.
Can I create an account to track my orders?
While we currently don’t offer account creation, you can track your order using the tracking number provided in your shipping confirmation email. For any order inquiries, our concierge team is always available to assist.

Shipping & Delivery

What are your shipping options?
We offer two premium shipping services:

Standard Shipping ($12.95): Processed within 1-2 business days via DHL or FedEx, typically delivered within 10-15 days after dispatch.

Complimentary Shipping: For orders over $50, shipped via EMS with delivery typically within 15-25 days after dispatch.

Please note we cannot ship to some remote areas in Asia.
How is my order packaged?
Every order is prepared with the same care we devote to selecting our collections. Your premium apparel arrives in discreet, protective packaging worthy of the contents within, ensuring your items arrive in perfect condition.
Do you offer international shipping?
Yes, we proudly serve gentlemen worldwide from our Washington, DC atelier (excluding some remote areas in Asia). All necessary customs documentation is prepared to ensure smooth international transit.

Returns & Exchanges

What is your return policy?
We offer a 15-day return window from the delivery date. Items must be in original condition with all tags attached. To initiate a return, please contact our concierge team at [email protected].
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item received is incorrect or damaged. We recommend using a trackable shipping service for returns.
How long does it take to process a refund?
Once we receive your returned item, please allow 5-7 business days for processing. Refunds will be credited to your original payment method.

Additional Services

Do you offer gift wrapping or special packaging?
All orders receive our signature elegant packaging. For special gift requests, please contact our concierge service prior to placing your order and we’ll be delighted to accommodate your needs.
Can I include a personalized message with my gift order?
Absolutely. During checkout, you’ll find an option to include a personalized message. For more elaborate requests, our concierge team can assist with handwritten notes or special arrangements.
Who should I contact if I have additional questions?
Our dedicated concierge team is available to assist with any inquiries at [email protected]. We typically respond within 24 hours during business days.

At Tailored For Him, we’re committed to providing an exceptional shopping experience worthy of our discerning clientele. Should you require any assistance not covered in these FAQs, please don’t hesitate to contact us.